Leading the Wristband Industry with Superior Customer Service

Artemax's customer service representatives are trained extensively in our production and shipping processes, as well as our ordering system. When you call or Live Chat us with your wristband request, we take into account your desired delivery date, the intended use of your bands, and how long you need them to last. Our team will suggest the best material and style that’s best for your needs and saves you money.

Below we share the customer service values that set us above the rest, and you’ll hear experiences from real everyday customers who run their own businesses, nonprofits, school programs, and more.

Artemax Values Customer Service 

"Customer service agent was great...both times!" - Ben H. on Wristco.com 

Whether you need 10,000 wristbands all with different text, logos, or graphics, or 100 plain wristbands, your order is just as important to our customer service team.

If you aren’t exactly sure which product to go with or need help customizing your bands on our site, we’re here to offer personalized service from start to finish. We want to help whether it’s your first time ordering or your 100th.

Take Gail's experience as an example:

Artemax Aims To Give You A Simple And Efficient Ordering Process

What do our happy customers appreciate the most about working with our Artemax brands? Our straightforward ordering process. We keep it simple whether you choose to make your order online, with a customer service representative on the phone or in Live Chat, or somewhere in between.

Artemax's Brands Consistently Receive 4.7-star Reviews - Or Better!

We’ve consistently received a 4.7-star average rating or better in every review category on on Shopper Approved. We’re grateful for the over 7,000 reviews our customers took time to write so that we can continue to improve the shopping experience across all of our brands. 

Here are a few comments our customers have had regarding their experience with our customer service team or online ordering:

"Good website to look over my order options. I called Customer Service to ask a few questions and the person was helpful. Good experience." - Reggie J. on WristbandExpress.com

"I needed assistance and the Customer Service representative was very helpful and walked me through the process." -Martha C. on Wristband.com 

Additionally, when you call, email, or use our Live Chat feature regarding your order, you are speaking to a real person. There are no recordings that you need to sit through, or confusing menu options. You’ll receive the wristband expertise you need, right when you call.

Our customer service representatives won’t let an order go through to our production facility that is not perfect and approved by our customers. We know getting the correct product exactly how you need it is important for you to be able to run your business or fundraiser successfully. 

Ready To Check Out Our Great Product Offerings And Get Started On Your Order?

Check out our wristband brands below:

Wristband Resources
Wristband Express

Any questions? We’re here for you. For all of our brands, you can call or email us, or start a Live Chat conversation while on any of our sites.