Account Manager

The Account Manager is primarily responsible for the maintenance and growth of assigned accounts, selling/cultivating new accounts that are generated by company marketing activities. This position focuses on accounts from $1,000 to $10,000 annually.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Build sales by cultivating and servicing accounts that are generated through the company’s marketing efforts. Inside selling.
  • Grow sales in existing accounts with thorough follow-up on LYPA and upselling additional products and or services
  • Manage customer accounts providing both order processing and customer service functions
  • Build customer relationships and sales through opened ended questioning and problem solutions
  • Maintain a professional/friendly relationship with all of our customers and represent Artemax in a positive manner.
  • Thorough utilization of Salesforce (High quality and no past due activities)
  • Timely responses to all forms of communication, including but not limited to email and voice mail.
  • Communicate across all company functional areas. i.e. Sales, Marketing, Customer Service, Manufacturing/Production
  • Minor travel requirements to trade shows
  • KPI’s
    • Personal Sales versus target and LY
    • Account Profitability
    • Selling activity versus targets (Calls, lead and opportunity management, LYPA)
    • Quality selling activity in Salesforce

POSITION REQUIREMENTS

  • Documentation, reporting, organization, data-entry, telephone skills, customer relations, listening and verbal/written communication, multi-tasking, mid-level computing skills with PC and windows, dependability and emotional control.
  • Strong decision-making abilities to define problems, collect data, establish facts and draw valid conclusions to company and customer problems
  • Ability to effectively present information and respond to questions to all levels of the organization and customers
  • Strong interpersonal skills, exceptional written and verbal communication skills, hardworking, persistent, and dependable with a positive and enthusiastic attitude
  • Ability to work in a fast-paced environment with minimal supervision and regular attendance

 

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Education and/or Experience: Bachelors’ Degree in areas of sales, marketing or communication is preferred. Minimum of three years in a inside sales role.

Language Skills: Ability to read, analyze and interpret general communication and web instructions. Ability to effectively present information and respond to questions from managers, sales representatives, clients and production staff.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Computer Skills: Proficient with Microsoft Office applications: Excel, Word, Outlook, and the ability to learn and utilize company specific software.

Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions.

Our Benefits & Perks

  • Complimentary Lunches, Popcorn, and Beverages!
  • Generous Paid Time Off and Holiday Pay for Full-Time Employees
  • Education & Training Reimbursement
  • Work Performance Recognition Programs
  • Company-Sponsored Social Events and Recreation Room
  • Perfect Attendance Reward Program
  • Employee Referral Incentive
  • 100% Company Paid Life, AD&D, and Long-Term Disability Insurance
  • 401K Enrollment Including Company Match       
  • Comprehensive Medical, Dental and Vision Insurance Plans
  • Annual Onsite Flu Clinic